1. General
- This website is operated by Girdhar Das & Sons, Varanasi, Uttar Pradesh.
- We reserve the right to update or modify these terms at any time without notice.
- Continued use of the website implies acceptance of the updated terms.
2. Products and Pricing
- All products are subject to availability.
- Descriptions and images aim to be accurate but may vary slightly.
- Prices are in INR and include applicable taxes unless specified.
- We may change prices or discontinue items without prior notice.
3. Orders and Payment
- Orders can be placed securely online.
- Accepted payment methods: UPI, credit/debit cards, net banking, wallets.
- Full payment is required at the time of purchase.
- An order confirmation email will be sent upon successful placement.
4. Shipping and Delivery
- Delivery is limited to a 100 km radius of Varanasi, Uttar Pradesh.
- Orders from outside the delivery zone will be cancelled and refunded if paid.
- Delivery is via local partners or our in-house team.
- Estimated delivery: 3 to 7 business days within the service area.
- Shipping charges, if applicable, are displayed at checkout.
- Delivery timelines may vary due to external factors.
5. Returns and Cancellations
- Returns accepted within 7 days for eligible customers within 100 km of Varanasi.
- Only damaged, defective, or incorrect items qualify for return.
- Items must be unused, in original packaging, and include all accessories.
- To return, contact us with your order number, item photos, and issue description.
- No returns for orders beyond 7 days or outside the 100 km radius.
- Cancellations allowed only before shipping.
6. Warranty and Liability
- Some items may include manufacturer warranties (details on product page).
- We are not responsible for issues due to misuse or improper installation.
- We are not liable for delays or damages from third-party delivery services.
7. User Responsibilities
- Provide accurate personal and payment details.
- Do not engage in fraudulent or illegal website use.
- Respect intellectual property owned or licensed by Girdhar Das & Sons.
8. Privacy Policy
Your use of the website is also governed by our Privacy Policy.
9. Governing Law
These Terms & Conditions are governed by Indian law with jurisdiction in Varanasi, Uttar Pradesh.
